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At Goulds Travel, we strive to provide exceptional service and flexibility while ensuring transparency throughout the entire vacation planning experience. Our fee structure is designed to reflect the personalized service, expertise, and attention to detail we dedicate to crafting unforgettable travel experiences tailored to your preferences. Please review our website to learn more About Us and Our Process. Below, you'll find an overview of our fee schedule, which outlines our Research & Design, Cancellation, and Modification & Alteration fees for different types of travel experiences.

Research  &  Design

-Cruise Only: Starting at $50/person
-All-Inclusive Resort Vacation Package:  Starting at $100/person
-Custom Land Vacations: Starting at $100 per person, per week, per destination

Cancellation Fee

-Cruise Only: $25/person
-All-Inclusive Resort Vacation Package: $50/person
-Custom Land Vacations: $100/person

Modifications  &  Alterations Fee

-A $50 fee will be charged for each change initiated by the client to the reservation after receipt of first payment.

Please note that effective January 1, 2024, a cancellation fee will apply to all new trips booked with Goulds Travel where an advanced Research & Design Planning Fee has not been required/retained. However, Goulds Travel and its advisors retain the right to waive this fee based on a client’s individual circumstances. We value our clients and understand that unexpected situations may arise, and we are committed to working with you to find the best solutions.


Non-Refundable Research & Design Planning Fee:

Please note that advance Research & Design planning fees will be charged prior to services being performed to cover the extensive research, itinerary design, and customization efforts carried out by our expert team to create a personalized and unforgettable travel experience tailored to your individual preferences. It also covers time spent revising a proposal, booking and managing all trip components, and support while traveling. These fees may vary based on the complexity and duration of your trip, as well as specific destination requirements. In the event a Planning Fee is not required in advance and Client/Traveler cancels the trip, Goulds Travel will charge a cancellation fee as described in the “Cancellations, Refunds, & Penalties by Suppliers & Agency” section of our Terms & Conditions. These fees are separate from Cancellation Fees, Modification & Alteration Fees, or other Agency Service Fees. Traveling with a Group? Inquire about Group Rates & Discounts with your Goulds Travel Advisor.

Modifications and Alterations Fee:

We will always do our best to make any modification you may require after confirmation has been issued, subject to availability. Any requests for modification of an itinerary should be made in writing via email. Clients/Travelers who require modifications to any confirmed itinerary will be responsible for any fees, penalties, and/or price difference as a result of such request. Goulds Travel will assess a $50 fee for each change initiated by the client to the reservation after initial deposit has been made, in addition to any additional airline, hotel and/or supplier fees. Any changes made may result in the reservation being re-priced at the rate in effect at the time of the request. Minor changes, such as adding activities, are allowed without a fee. Destination changes outside of the originally agreed upon proposal are allowed with a new Research & Design Planning Fee. A “name change” constitutes a cancellation and all cancellation fees will apply. All changes to the trip must be processed through Goulds Travel.


Cancellations, Refunds, & Penalties by Suppliers & Agency

All cancellations or no-shows are subject to penalties imposed by the supplier. A copy of these terms will typically be given once Client/Traveler accepts a proposal and the initial invoice is sent to Client/Traveler. Please contact your advisor and/or Goulds Travel if you did not receive these terms and they will be furnished to you. By agreeing to book a trip or any component of a trip with a travel supplier, Client/Traveler agrees to be bound by the Terms & Conditions of that supplier, in addition to the Terms & Conditions of Goulds Travel. All booking cancellations, transfers to another Agency, or no-shows, are considered cancellations, and any planning fees remitted to Goulds Travel will be retained.


Please be aware that by agreeing to work with Goulds Travel, you are acknowledging and agreeing to these payment and cancellation terms, along with our full Terms and Conditions which are available by visiting:

For detailed information about our fees or to discuss your specific travel plans, please Contact Us. We are committed to providing transparent and reliable vacation planning services every step of the way.


Thank you for choosing Goulds Travel. We look forward to working with you on your next trip and wish you safe and happy travels to your next destination!

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