Travel Terms & Conditions
Your use of this Site signifies your agreement to these terms and conditions ("Terms"). If you do not agree to these Terms, please do not use this Site. We reserve the right to make changes and corrections to this Site at any time, without notice.
Goulds Enterprises LLC, DBA Goulds Travel (“Goulds Travel”) acts as a sales agent for any airline, hotel, car-rental company, tour operator, cruise line, or other service provider named in your itinerary (“Suppliers”). Goulds Travel is not responsible for acts or omissions of the Suppliers or their failure to provide services or adhere to their own schedules.
Goulds Travel assumes no responsibility for and shall not be liable for any refund, personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be caused by: (1) any defaults, wrongful or negligent acts, or omissions of the Suppliers; (2) any defect in or failure of any vehicle, craft, equipment, or instrumentality owned, operated, or otherwise used or provided by the Suppliers; (3) any wrongful or negligent acts or omissions on the part of any other party not under Goulds Travel’s control; and (4) any Supplier price drop after your travel arrangements have been confirmed, paid in full, or ticketed. You hereby release Goulds Travel from all claims arising out of any problem covered in this paragraph.
Travel arrangements involving airline and cruise components are subject to supplemental price increases that may be imposed by the supplier and/or government after you have completed your purchase. You hereby consent to any such price increases and authorize your credit or debit card to be used for them. Suppliers have their own contracts covering cancellation penalties and other terms and conditions, and you may be bound by those contracts regardless of whether you receive notice of their terms. By booking with Goulds Travel, you are consenting to those terms and conditions.
Goulds Travel has no special knowledge regarding the financial condition of the Suppliers, unsafe conditions, health hazards, weather hazards, or climate extremes at locations to which you may travel. For a worldwide terrorism alert, go to:
http://travel.state.gov/content/passports/en/alertswarnings/worldwide-caution.html. For information concerning other possible dangers at destinations, Goulds Travel recommends contacting the Travel Warnings Section of the U.S. State Department at (202) 647-5225 or www.travel.state.gov. For medical information, Goulds Travel recommends contacting the Centers for Disease Control at (877) FYI-TRIP or www.cdc.gov/travel. You assume full and complete responsibility for checking and verifying any and all passport, visa, vaccination, or other entry requirements of your destination(s), and all conditions regarding health, safety, security, political stability, and labor or civil unrest at such destination(s). You hereby release Goulds Travel from all claims arising out of any problem covered in this paragraph. You agree that the courts in Pinellas County will be the exclusive jurisdiction for all claims brought by you or Goulds Travel, and you hereby submit to the personal jurisdiction of those courts.
Goulds Travel desires to maintain friendly relationships with its clients (Traveler, agents, sellers, buyers, etc.). In order to provide for a mutually beneficial relationship, Goulds Travel has established an alternative mediation program in the event of a misunderstanding or dispute between Goulds Travel and its clients: If a dispute arises out of or relates to this contract, or breach thereof, and if the dispute cannot be settled through negotiation, the parties agree first to try in good faith to settle the dispute by mediation administered by the World Travel Dispute Center under the applicable guidelines as established by International Forum for Travel and Tourism (IFTTA) before resorting to arbitration, litigation, or some other dispute resolution procedure. If mediation is not successful, the parties will settle by binding arbitration administered by the World Travel Dispute Center under the applicable guidelines as established by IFTTA. Judgment on the award rendered by the arbitrator(s), or written agreements of the parties, may be entered in any court having jurisdiction thereof or written agreements of the parties. If litigation is necessary to enforce this agreement, the prevailing party(s) shall receive costs and attorney’s fees. In the event that an IFTTA qualified mediator or arbitrator is unavailable, both parties agree to the submission of the dispute to a mutually acceptable dispute resolution service.
For your protection, we strongly recommend that you purchase trip cancellation and travel accident insurance. However, no representation or description of the insurance made by our staff constitutes a binding assurance or promise about the insurance We also strongly recommend that you use a credit card for your purchase, so that you can exercise your rights under the Fair Credit Billing Act if you do not receive the services you purchased.
If you will be traveling on an Adventure tour or if you are planning a more rugged adventure, please be sure to fill out and send us a copy of the Adventure Travel Release Form.
Thank you for reading and acknowledging our Terms & Conditions. We look forward to working with you on your next trip and wish you safe and happy travels to your next destination!
Coronavirus / COVID-19 Waiver
The 2019 Novel Coronavirus (COVID-19, “Coronavirus”) is a known and rapidly evolving pandemic that is affecting travel worldwide, with continued spread and impacts expected. By signing below, I authorize that I am fully aware of the current global Coronavirus COVID-19 virus outbreak, current travel restrictions, and inherent risks involved if choosing to travel.
Client also understands that it is his/her responsibility to check the latest travel information regarding this virus outbreak with the CDC: https://wwwnc.cdc.gov/travel/notices.
Client understands that it is his/her responsibility to have travel insurance to ensure coverage for all medical needs and trip cancellation, but acknowledge that concerns or fear of travel is not a covered reason for cancellation relating to the Coronavirus/ Covid-19 and will be denied if a claim is filed under those reasons. Client agrees to hold Goulds Travel and its affiliates harmless for my election to not purchase travel insurance, or any denial of claim by travel insurer as it relates to Covid-19 or any other claim under the policy.
Travel insurance generally only covers unforeseen events. Most insurers classified COVID-19 as a 'known event' late January 2020. Please note that most policies have a specific clause stating they do not cover epidemics and pandemics, especially when travel warnings are in place. Client understands that he/she is bound by the terms of the insurance policy as it relates to Coronavirus/Covid-19.
Client is aware and understands the risks of the travel warnings, travel restrictions, and rules of travel. Client is accepting of these terms and will hold Goulds Travel and its affiliates harmless for any travel restrictions, death, illness, cancellations by suppliers, hotels, airlines, cruise lines, tour agencies or any other travel provider, financial loss, quarantining rules or measures put in place at airports or destinations he/she is traveling through. Client further agrees to hold Goulds Travel and its affiliates harmless for any financial penalties or fees imposed by the by suppliers, hotels, airlines, cruise lines, tour agencies or any other travel provider due to cancellations or postponements due to Covid-19, and agrees not to institute a credit card dispute or “charge back” to Goulds Travel and its affiliates for said penalties or fees.
Client is aware that additional screening procedures and restrictions may take place at airports and in public areas. Client is aware that these restrictions may include mandatory face coverings and/or temperature checks in airports, hotels, cruise ships, trains or other means of transportation.
Client is aware that Immigration restrictions may be put in place before or during his/her travels that may impede his/her ability to enter or exit the destination as planned.
Client is aware that it is his/her personal decision to travel and is doing so with full knowledge of current travel recommendations and travel restrictions with regards to the Coronavirus/COVID-19, and takes full responsibility for his/her actions with regards to this.