RESEARCH & DESIGN
In many cases, we utilize our preferred suppliers to ensure we have proper representation each step of the way. We use these relationships to get preferred pricing, amenities, and additional perks/benefits for our clients whenever possible! We also serve as your advocate in case anything unexpected happens with your trip. We've created our fee structure to cover ALL of those services over and beyond just making a booking and moving to the next client.
Ever heard of the adage "you get what you pay for"? From a cup of coffee to an app on your phone, usually the free option isn't the best one. The world of online travel can be an utterly frustrating place because there is so much noise, and the "free" options lack service, trust, and ease of use.
When it comes to finding the right vacation, searching Google or using online travel websites is overwhelming; they offer too many choices, and make unvetted recommendations. Doing things yourself can seem fun at first, but it can often lead to frustrations along the way because there are several components to consider with vacation planning. Not to mention, hotels and cruise lines are not as motivated to make special exceptions for one-off customers who reach out. This might also include bumping you to another hotel upon arrival if they've oversold -- believe us when we say, this happens to individuals and groups more often than you think! Travel agents, on the other hand, are knowledgeable and experienced to align you with the right hotel, cruise line, or vacation to meet the specific goals of your trip, and they are equipped with the tools to advocate on your behalf!
In order to perform the professional services required to properly plan and design your perfect vacation, a Research & Design Planning Fee is required.
Vacation planning involves extensive time. Our work is based on years of personal experience and professional expertise. We research cruises, hotels, and tours to meet your specific needs, contact suppliers, coordinate transportation, and draft itineraries. We also help you navigate the current covid requirements and travel advisories. We use reputable sources for our information, news, and advisories to ensure you receive the best, most up-to-date information for your trip.
Your final itinerary, documents, and travel package will give you as smooth of a vacation as possible. All vacations arranged through Goulds Travel offer peace of mind, as we are experienced professionals with 10+ years in the business of planning exceptional vacations. You can count on us to provide expert insights, saving you valuable time & money, and delivering a vacation tailored to your individual needs.
Everything your Research and Design Includes
SAVE VALUABLE TIME / NO STRESS PLANNING
Our team has learned about so many different cruise lines, hotels, and tours to match you with the right accommodations and travel style to meet your individual needs. This helps save you hours of time and anxiety trying to research all of the different options available to you! We work with a number of different travel suppliers to coordinate each piece of your trip. We have the connections in the industry, so whether you have issues while in-destination, or special requests before you go, we can help to make sure every part of your trip is pre-planned and ready for your arrival!
NO HIDDEN FEES
Those "too good to be true" travel deals are usually exactly what you would expect them to be. We've heard countless times where travelers show up to a hotel and additional fees are requested that the client never even knew about! These might be local taxes, exchange rate issues, or all-inclusive package "add-ons" that were never discussed. When you book with Goulds Travel, there are no hidden fees. All expenses will either be pre-paid or you will be advised as to what will be due at check-in.
PAYMENT PLANS & LOW DEPOSITS
If you are planning your vacation more than 6-months in advance, we provide the option to make payments and low deposits, rather than paying it in full at time of booking. Please be aware that deposits may be higher depending on the supplier we use, but our team will inform you of the different payment options available!
That's right! Working with us can actually SAVE you money, even with our Research & Design Fee!
Our goal is to match you with the best vacation experience. We have the industry knowledge, resources, and expertise to get you the most bang for your buck! We help eliminate the possibility of wasting money on something you may not like. We know, and have personally experienced, so many different cruise lines, hotels, and tours to match you with the right accommodations and travel style to meet your individual needs. This helps save you hours of time and anxiety trying to research all of the different options available.
FOCUSED ATTENTION ON YOUR PRIORITIES
You will have access to recommendations and an itinerary crafted just for you. We will help you determine what will make this trip special, offering unique activities/excursions, while keeping your vacation goals in mind. From the moment you book with us until you travel, we are constantly checking on your reservation (an average of 5 times) to make sure your flight schedules have not been updated, seats are assigned (when possible), and even emailing the hotel(s) to let them know of your bedding requests and special occasions ahead of your arrival. A few weeks prior to departure, we work to ensure everything is lined up and you are fully prepared for your vacation!
OUR CONNECTIONS & LONG-TERM INDUSTRY RELATIONSHIPS
Resorts, cruise lines, hotels, and even airlines value the travel agents that work with them. The suppliers we use often have a "no-walk policy" or a "first to rebook policy" meaning that by booking through us and our preferred suppliers, you will likely be given more attention over someone who booked through a conventional online method (like Expedia). You will also receive added value by booking with us which may come in the form of additional perks, added amenities, or even better room locations than those who booked online.
SUPPORT A SMALL BUSINESS, FRIEND, FAMILY, AND YOUR COMMUNITY
In many cases, big travel companies do not support other small businesses or the local communities. As a local business, you will have peace of mind that you won't be passed around some call center when you have questions or problems arise. We will work with you on an individual basis, fighting for you every step of the way. We work with you, not for the travel companies, so our focus is on advocating for our clients and our business if it comes to it.
DURING TRAVEL SERVICE
We are here for you! Many of the travel suppliers we work with offer 24/7 in-destination "during travel" support to ensure you have the proper coverage to make changes in an instant. However, we are your added layer of protection to walk you through any questions you may have, saving you the hassle of figuring out what to do!
We offer a complimentary consultation by phone or zoom to chat about your vacation and help walk you through our process more in-depth, if needed. Please keep in mind that many of our suppliers provide negotiated, contracted "Package Pricing" which means we will not be able to provide individual component pricing. Trip/package pricing will not be provided until after the Research & Design Planning Fee has been retained by Goulds Travel to plan your vacation with us. Please note: when comparing itineraries "apples to apples", 9 times out of 10, our price and package is the same, if not cheaper, than booking online!